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Terms & Conditions

Last updated: 7/18/2025

 

Welcome to the website of Cailyn M. Cook, Attorney at Law, LLC (“Firm,” “we,” or “our”). By accessing or using this website (the “Site”), you agree to the following terms and conditions, which govern your use of this Site. If you do not agree, please refrain from using the Site.

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1. No Attorney-Client Relationship

 

Submitting a contact form or browsing this website does not create an attorney-client relationship. A formal attorney-client relationship is only established through a signed engagement agreement and completion of any required conflict checks. Communications through this site are treated with care but are not protected by attorney-client privilege until such a relationship is formally established.

 

2. Legal Information Only – Not Legal Advice

 

This Site is intended for general informational purposes only. Nothing on this Site should be interpreted as legal advice. You should consult directly with a licensed attorney before making decisions related to legal matters.

 

3. Jurisdiction and Scope of Practice

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The Firm is licensed to practice law in the State of Louisiana. Legal services described on this Site are offered only to clients with matters governed by Louisiana law. We do not represent clients in jurisdictions where the attorney is not licensed to practice.

 

4. Confidentiality and Privacy

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We strive to protect confidentiality and follow Louisiana Rule of Professional Conduct 1.6. However, messages sent through this Site or email are not inherently secure. Do not transmit sensitive or privileged information until an engagement has been established. For full details, see our Privacy Policy.

 

5. Legal Services Offered

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The Firm offers both limited scope (“unbundled”) legal services and full representation, subject to availability and case type.

 

  • Limited Scope Representation: Includes legal coaching, drafting, and advisory services for specific issues or stages of a matter. These services are governed by Louisiana Rule of Professional Conduct 1.2(c) and outlined clearly in engagement documents.

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  • Full Scope Representation: Involves complete legal handling of a matter, including court appearances, ongoing strategy, and comprehensive representation from start to finish. Full-scope engagements are only accepted after mutual agreement and capacity review.

 

6. Fees, Payments & Refunds

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Fees are clearly stated in engagement agreements. All legal fees are earned upon receipt unless otherwise indicated. Flat fees are non-refundable unless specified. Refunds are discretionary and based on the nature of services rendered. See our Refund Policy for more information.

 

7. Intellectual Property

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All content on this Site — including text, graphics, logos, and design — is the intellectual property of Cailyn M. Cook, Attorney at Law and is protected by U.S. copyright and intellectual property laws. You may not copy, distribute, or repurpose content without express written consent.

 

Some design elements are licensed through Wix or third-party platforms and are subject to their respective terms.

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8. Third-Party Links and Integrations

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The Site may link to third-party services (e.g., Calendly, Google Maps, legal resources). We are not responsible for the content, policies, or performance of these third-party websites.

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9. Accessibility and Non-Discrimination

 

The Firm is committed to digital accessibility. If you experience barriers while using the Site, please contact us at cailynclegal@gmail.com. See our Accessibility Statement for full details.

 

10. Governing Law and Venue

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These Terms are governed by the laws of the State of Louisiana, without regard to conflict of laws principles. Any disputes shall be brought in a state or federal court located in New Orleans, Louisiana.

 

11. Changes to Terms

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We reserve the right to update these Terms at any time without prior notice. Updates will be posted on this page with a revised effective date.

 

12. Contact


If you have any questions about these Terms, please contact:

 

Cailyn M. Cook, Attorney at Law, LLC

  • Email: ccook@cailyncooklaw.com

  • Phone: 504-612-3887

  • Mail:

    Cailyn M. Cook, Attorney at Law

    141 Allen Toussaint Blvd., #1009

    New Orleans, LA 70124

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(Please note: This is a virtual business address. In-person consultations are by appointment only).

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