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Privacy Policy

Last updated: 7/18/2025

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1. Information Collected

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We may collect the following types of information:

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  • Contact Details: Name, email address, phone number (via contact and scheduling forms)

  • Scheduling Information: Calendly booking data

  • Analytics: Website usage and behavior via Google Analytics

  • Client Intake Data: Any information you voluntarily provide when requesting legal services, including during consultations or intake processes

 

We do not collect payment or financial information through this website.

 

2. How Your Information Is Used

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Your information is used solely for the purposes of legal service delivery and communication. Specifically, we use your data to:

 

  • Respond to inquiries and schedule consultations

  • Deliver limited or full-scope legal representation

  • Maintain case records and communications

  • Comply with legal, regulatory, or ethical obligations

  • Improve the functionality and user experience of this website

 

We will never use your data for marketing purposes without your express consent.

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3. Confidentiality & Attorney-Client Privilege

 

All communications made through this site are treated as confidential and subject to the protections of the attorney-client privilege where applicable. The existence of an attorney-client relationship is only established once a signed agreement is in place.

 

Sensitive or case-related information submitted through this site is handled in accordance with Louisiana Rules of Professional Conduct and U.S. common law standards.

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4. Third-Party Tools & Sharing

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We use third-party services solely to enhance client experience and streamline scheduling:

 

  • Calendly: For appointment scheduling

  • Google Analytics: For anonymous website usage data

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No data is sold or shared with any external party for advertising or commercial purposes. We do not share your personal information without your express permission, except where required by law.

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5. Scope of Legal Services

 

We offer both limited scope and full-scope representation. The type and extent of representation will be clearly outlined in your engagement agreement.

 

  • Limited Scope Representation may include document review, court prep coaching, or targeted legal strategy.

  • Full-Scope Representation may involve court appearances, filings, ongoing legal strategy, and advocacy from start to finish.

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Each service is client-directed and governed by a clear agreement.

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6. Your Rights

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As a site user or client, you have the right to:

 

  • Access or update your personal information

  • Request correction or deletion of stored data

  • Opt out of any non-essential communications

  • Request a copy of this privacy policy at any time

 

7. Data Retention

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We retain personal data only as long as necessary to fulfill legal obligations, maintain ethical recordkeeping, or as otherwise required by Louisiana Bar rules.

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8. Children’s Privacy

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This website and legal services are not intended for individuals under the age of 12. We do not knowingly collect data from children.

 

9. Sensitive Information

 

In the course of legal representation, particularly in criminal defense or family law matters, we may collect or review sensitive personal data, such as:

 

  • Medical or psychological evaluations

  • Criminal history

  • Financial records

  • Court filings and legal documents

 

Such data is handled with strict confidentiality and in compliance with Louisiana state privacy laws and professional ethics standards. Health-related information is never collected via this site.

 

10. Changes to This Policy

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This privacy policy may be updated periodically to reflect changes in legal services or regulatory requirements. The last updated date will always appear at the top of this page.

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11. Contact


- Phone: 504-612-3887
- Email: ccook@cailyncooklaw.com
- Address: 141 Allen Toussaint Blvd.,
                    #1009
                    New Orleans, LA, 70124

(This is a virtual business address. In person meetings are by appointment only.)

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